Strengthening SMEs through a culture of continuous learning
Many SMEs (Small and Medium-sized Enterprises) want to develop their people but struggle to embed learning structurally in daily operations. Go for SLIM enables a practical, measurable approach that turns continuous learning into a natural part of everyday work.
Data-driven labor market insights to address regional shortages
A medium-sized province uses ETIL’s ArbeidsmarktInZicht dashboard to replace outdated data with real-time vacancies, education, and trend insights to enable faster, targeted policy decisions in technology and healthcare
Cutting workload and lead time with AI-driven email automation
An industrial manufacturer struggled with a flooded customer‑service mailbox, manual processing, and rising error rates. The AI Workflow Manager turns Outlook into an intelligent process hub that routes, enriches, and processes emails automatically.
Optimization of unplanned maintenance at housing associations
24ROSA connects process logic, data insights, and partner collaboration to improve operational efficiency and deliver structural customer value.
AI Voice Automation cuts wait times and service costs
A national energy supplier struggled with long waiting times, rising call volumes, and staffing shortages.
The AI Voice Agent automates repetitive customer questions, reduces pressure on live agents, and delivers faster, more scalable 24/7 service.
Smart Service Center for a regional dealer group
Through our operating model for after-sales performance and service operation SAM (Smart Automotive Management), we reduced missed calls, improved utilization and increased appointment conversion in 6 months.